Arlo|Smart Home Security|Wireless HD Security Cameras

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jilkka
Aspirant
Aspirant

I cannot seem to figure out how to get Geofence mode to show up in my app. Using latest app version on Android 8.0 on Samsung Galaxy S9+.
Screenshot attached showing my available modes for my base station.


Screenshot_20190128-170228_Arlo.jpg
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jguerdat
Guru Guru
Guru

Try rebooting the base, reinstalling the app and rebooting your phone.

jilkka
Aspirant
Aspirant

Okay just completed those tasks, but still no dice. I should note I currently only have one camera connected but I want to get Geofence set up before I complete the rest.


Screenshot_20190129-103528_Arlo.jpg
jilkka
Aspirant
Aspirant

Okay I was just browsing for more ideas on how to fix it, closed the arlo app, then reopened. Logged in using fingerprint and lo and behold a chime and the geofence option is there now. Phweewww.. Thanks for the quick reply jguerdat, though.


Screenshot_20190129-104505_Arlo.jpg
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