Free 7 day storage

[jwilkinson98]

My free 7 day online storage has stopped working, I presume because my camera is end of life. I am a UK customer. However the community says that the storage has been grandfathered for the Pro 2 camera. If so, how do I contact UK Arlo support, as the chat bot says the storage is no longer available for free and I cannot find a UK contact number 

[StephenB]

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@jwilkinson98 wrote:

I presume because my camera is end of life. 

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Well, no.

Did this happen when your account was migrated to the "Feed' interface?

[jwilkinson98 · Accepted solution]

Well miraculously the 7 day storage has reappeared. No idea what's happened but thankful something has