Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Does Arlo push useless firmware updates just to reset sensitivity settings

Reply
Discussion stats
  • 0 Replies
  • ‎2020-05-04 09:22 PM
  • 926 Views
  • 0 Likes
  • 1 In Conversation
ArloUserinCA
Aspirant
Aspirant
‎2020-05-04 09:22 PM

I (we all) get Arlo firmware updates every 10 days or so. No warning, no announcement, just happens at night when I expect these cameras to work right. Every update resets the sensitivity back to 80% - resulting in fewer videos being taken that I expect, and fewer videos getting sent to their cloud. This makes me unhappy as I miss events, and it makes netgear happy because they save cloud resources (which cost money). Can netgear please please send a firmware update notification to my registered email address?

Labels:
0 Likes
Reply
Message 1 of 1
926
0 REPLIES 0
Discussion stats
  • 0 Replies
  • ‎2020-05-04 09:22 PM
  • 927 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.