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Do you need to set new filters each time you log onto your My Arlo site to check the videos?

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Nanlee
Luminary
Luminary

do you need to set new filters each time you log onto your My Arlo site to check the videos?  it seems each time I check my library videos and look at filters there are none checked. So I check them again.  

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JessicaP
Arlo Employee Retired

Hi Nanlee,

 

Yes, you will need to set the filters again when you log in through my.arlo.com or through the Arlo app on your phone device.

Nanlee
Luminary
Luminary

Im confused are you saying each time I log out my filters are not saved? When I log on and look at my videos the filters are gone and I have to save them again, so when I leave and log out after saving them they should be on. this makes no sense to me that when I log out they would stop.

dcfox1
Master
Master

@Nanlee  Mine work the same as JessicaP described that they should . When I log out the filter defaults back to any camera, showing all cameras. 

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