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Different app version on iphone vs. Ipad

The app on my iPhone is now 2.7.0 vs. 2.6.4 on my iPad.

They behave different. On the iPhone I can only set camera brightnes in 25% increments, where I can set them in 1% increments on the iPad. But on the iPad the settings don’t keep. 25% is too big of a change.

On the iPhone there is a red alarm button on top in the app. Not on the iPad.

I suspect the different versions play havoc with the camera function. Over the last week two cameras stopped registering motion, but after factory reset and resync they work again.

I have looked for a way to update the iPad to version 2.7.0 without succes. The app setting is set to automatic update in the background.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 1 of 2
Arlo Moderator

Re: Different app version on iphone vs. Ipad

Hi @Onegr8dane,


There are some changes from the 2.6.4 version to 2.7.0 version. What iPad do you currently have? What problems are you seeing when trying to updating to the latest version?

Message 2 of 2