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Delayed alerts to primary account after granting access

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  • ‎2019-12-26 09:46 AM
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SusieS
Aspirant
Aspirant
‎2019-12-26 09:46 AM

I just added a guest to receive notification and alerts on my Pro 2 cameras. But I noticed once that invitation was made that my guest receives the alerts almost immediately and I no longer get alerts. But my guest does get the alerts. This doesn’t seem right. What do I need to change in my settings that alerts me and my guest CONCURRENTLY?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-12-30 03:31 PM

Hi @SusieS

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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