Arlo|Smart Home Security|Wireless HD Security Cameras

Activity zone not working

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rwhalen55
Follower
Follower

Must an Arlo pro2 camera be plugged into AC power in order for the Activity Zone function to work?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @rwhalen55

 

The Arlo Pro 2 requires an Arlo smart subscription to utilize the Activity Zone feature without being plugged in to AC power. 

Thyg0d
Apprentice
Apprentice
Doesn't matter at the moment even if you have a subscription, still doesn't work.. Apparently another flaw that "might get solved in the next update" according to Swedish support..
Miguelsantunes
Aspirant
Aspirant

same happen to me.

I had this setup ( 1 camera with solar charging and 1 with nothing) , and zones stopped working.

ShayneS
Arlo Moderator
Arlo Moderator

@Miguelsantunes

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Thyg0d
Apprentice
Apprentice
I've been told the next update might happen on the 2nd of Jan.. Remains to see if it fixes the activity zones and if any new problems show up.
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