Arlo|Smart Home Security|Wireless HD Security Cameras

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EReggio
Tutor
Tutor

I have advised this problem last time this happened... no one cared,  eventually someone realised it and it was fixed, until it happened again..There is no contact with customers at all.

If the date/time gets fixed once and for all we will be in peace.

This morning's recordings at 7.58am are showing as 2.58pm yesterday !!!

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EReggio
Tutor
Tutor
I had set the country and time when I first set it up a year ago. I did not expect for the country to change from Australia to Canada!!
I rang the Australian support and they suggested that I check the time zone and correct it and it was ok after that.
I have never had a device that changed time zone!!
Well there is a first time for everything.
Thanks any way.

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Dannybear
Master
Master
Have you reset the base station time zone back to local time. You will likely need to do this twice daily after the base locks up.
Regards your previous issues being ignored, the latest buggy firmware is just a rehash of the last update that got recalled and forgot to fix.
EReggio
Tutor
Tutor
I had set the country and time when I first set it up a year ago. I did not expect for the country to change from Australia to Canada!!
I rang the Australian support and they suggested that I check the time zone and correct it and it was ok after that.
I have never had a device that changed time zone!!
Well there is a first time for everything.
Thanks any way.
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  • 2 In Conversation