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Cannot update support case. Receiving an error message and cannot reply to email or go on chat.

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  • ‎2020-02-13 02:31 PM
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Retired_Member
Not applicable
‎2020-02-13 02:31 PM

I'm trying to reply to a support case.  Clicking the button opens a page that says:  There was an error processing your request. Please contact with Arlo Support

 

I cannot reply to the support email since it bounces back.  I tried clicking Live Chat and have been waiting forever... 

 

Help!

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Retired_Member
Not applicable
‎2020-02-14 04:12 AM

Took awhile but got through Live Chat the next day.

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Retired_Member
Not applicable
‎2020-02-14 04:12 AM

Took awhile but got through Live Chat the next day.

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