Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-26 01:39 AM
  • 336 Views
  • 0 Likes
  • 2 In Conversation
tracey_111
Follower
Follower
‎2020-08-26 01:39 AM

I can not get my arlo app to discover the base unit, it used to work fine but I deleted everything as I was going to change systems, internet connection is still the same, have followed instructions but it just continuously days is looking for device , what do I do to fix this problem?

Labels:
0 Likes
Reply
Message 1 of 2
336
1 REPLY 1
TomMac
Guru Guru
Guru
‎2020-08-26 05:17 AM

Have you tried a FULL RESET of the base...

( hold in reset for about 10 secs till the leds flash )

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
325
Discussion stats
  • 1 Reply
  • ‎2020-08-26 01:39 AM
  • 337 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.