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Cancelled Subscription but still being billed on credit card

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SML23
Follower
Follower

I canceled my subscription on my Arlo account but I'm still being billed, for multiple months now.  How can I stop this charge?   Thanks.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @SML23 

 

Thank you for letting me know, I have escalated this for you and support will be reaching out as soon as possible. 

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Luminary
Luminary

I'll be monitoring this subject because I cancelled my Arlo account today and I'm hoping they don't continue to charge me like they are still charging you.

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