Cancel account

[Brewy]

How do i cancel an account. 
my father had passed away, and after updating Arlo i am no longer connected to his arlo cameras. 
we don’t know the password. So i would like to cancel his account. 
and make another one from my mother. 
how can i do this

thanks

[BrookeN]

First and foremost I want to provide my condolences for the loss of your father. 

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.