Arlo|Smart Home Security|Wireless HD Security Cameras

Can’t turn cameras on in app

Reply
Discussion stats
  • 1 Reply
  • 172 Views
  • 0 Likes
  • 2 In Conversation
Deb2
Follower
Follower

I did an update yesterday now I can not turn cameras on in the app. The toggle button is grayed out.

1 REPLY 1
StephenB
Guru Guru
Guru

@Deb2 wrote:

I did an update yesterday now I can not turn cameras on in the app. The toggle button is grayed out.


Is the base station still on-line?

 

You might try power-cycling the base.  If that doesn't resolve it, then try removing/reinserting the battery in one of the cameras.  Check that the blue LED blinks when you reinsert the battery - if that doesn't happen, then charge the camera.

Discussion stats
  • 1 Reply
  • 173 Views
  • 0 Likes
  • 2 In Conversation