Can't login with new phone or laptop. Device not recognized.

[oregondukhntr]

Recently switched iphones, moved sim card to new phone.  Can't login with app on new phone, also tried laptop, but had never logged in with laptop previously.  Get message that new device is not recognized and that a push notification was sent to my old phone that now has no service. Any way around this?  

[JessicaP]

Hi oregondukhntr,

When you log in, you should be able to tap/click on "Try Another Verification Method" and choose your email address or other trusted devices to get verified.

Once you logged in on your new device, you can edit your two-step verification. You can read more about it here: How do I edit two-step verification settings?