I can not live stream. I've tried over and over again. I used to be able to once in a while, but it's never worked very well. I have tried different browsers. I have 5g, 867.8 Mbps download and 62.9 Mbps upload, so speed is not an issue. I also have 5 bars on my cameras, so they are getting a good signal. All cameras are plugged in, not on the batteries.
I just can not figure this out. Have tried unplugging the base for a while too. Also disabled Norton for a while, nothing. Can anyone help please?
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No haven't tried that but I have fibre BT so high speed . How will that help Stephen ?
The problem could be something in the laptop, or it could be something with the network (router or BT).
- If livestreaming also fails when the laptop is connected to a hotspot, then the problem is likely the laptop.
- If it succeeds, then it is something with the network.
I see but I have borrowed a Chromebook to try in my home and it was fine which would make you think its the 2 laptops however both worked fine until September so snice Adobe was withdrawn in the previous January it must be something Arlo has done ? They keep telling me to use Safari which is total BS .
They keep telling me to use Safari which is total BS .
Agreed. Hopefully someone in Arlo will reach out to that agent and correct them.
since Adobe was withdrawn in the previous January
It's not about Flash, since that was removed from Arlo quite a while ago.
Unfortunately I don't know the cause. I did see this for a time with my work laptop (running on my home network), but not on other PCs. However, it resolved w/o me doing anything, so I never was able to track down the root cause.
I cant believe this , I was just having a look at my library and clicked on the live stream and it works ! I have 2 hubs and had only reset 1 of them a few days ago but both are giving live stream . I cant believe it after all these months of trying to find out why it didnt work and it just happens . Clearly Arlo have done something as I haven't and it even works on Opera as well as Edge etc . Lets hope it keeps working as I have heard from others it has been known to work for a few days . So will report back in a about a week on my findings . Thanks for your help so far !