Arlo|Smart Home Security|Wireless HD Security Cameras

Can't get Arlo app to add iPhone 8 as trusted device. Have PN on.

Reply
Discussion stats
  • 1 Reply
  • 685 Views
  • 0 Likes
  • 2 In Conversation
JMor
Follower
Follower

I can't get the app to add my iphone 8 as a trusted device.  After I go through the two factor authentication, it asks if I want to add my phone as a trusted device.  If I say yes, it says Turn on Push Notificaitons.  I have all notifications turned on.  I have turned my phone off and on and it still does the same thing.

1 REPLY 1
JessicaP
Arlo Employee Retired

Hi JMor,

 

Just to be sure, are you saying you don't see your iPhone 8 listed as a trusted device under Two-Step Verification setting? If not, then try to uninstall the Arlo app, reboot your iPhone, and re-install the app to see if that helps.

Discussion stats
  • 1 Reply
  • 686 Views
  • 0 Likes
  • 2 In Conversation