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Can’t add Samsung galaxy s9+ to geofence

I am unable to add my wife’s Samsung galaxy s9+ To geofencing. She has been added as a friend and has admin rights. All working but when I go to add her to geofencing her phone does not show up. Location services is on
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Arlo Moderator

Re: Can’t add Samsung galaxy s9+ to geofence

Hi @Rlee36

 

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Message 2 of 4
Aspirant

Re: Can’t add Samsung galaxy s9+ to geofence

Will do thank you
Message 3 of 4
Arlo Moderator

Re: Can’t add Samsung galaxy s9+ to geofence

You are welcome!

Message 4 of 4