Arlo|Smart Home Security|Wireless HD Security Cameras

Can''t Login Arlo Pro 2

Reply
Discussion stats
  • 3 Replies
  • 685 Views
  • 0 Likes
  • 2 In Conversation
fwdm12
Aspirant
Aspirant

I changed my email address which is my user ID. The old email address was closed by the ISP and no longer accessible, so when I try to log in, it says it doesn't recognize my device and sends an email to my old email address to verify. I can't access my old email address. No what?

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hi @fwdm12 

 

I have escalated this for you and support will be reaching out to you as soon as possible. 

fwdm12
Aspirant
Aspirant

Privacy EDIT

ShayneS
Arlo Moderator
Arlo Moderator

Thank you 

Discussion stats
  • 3 Replies
  • 686 Views
  • 0 Likes
  • 2 In Conversation