Can serial number be traced by serial number if someone uses it?

[Jimmytee73]

Hi there, last night someone stole my Arlo 2 camera (52M1837MBAA0C). As thinking they are probably going to use it to their system so if they do I have the serial number etc. i am sure this can be traced somehow through Arlo as they will need to register the device like I did.

[jguerdat]

You'd have to work with support by using the Contact Support link at the bottom here. If they use the camera videos may show up in your account which could give you clues for the police.

[JessicaP]

Hi Jimmytee73,

To also add on, feel free to refer to the Arlo Theft Replacement program if your camera got stolen as well. Read more about it here: What do I need to know about the Arlo Theft Replacement program?