Cameras not detecting and recording

[Schilmann]

Both cameras have not detected or recorded in a few days. Even after resetting they show as armed and the motion detector is on. But no recordings or motion detection

[slompochomp]

Have you tried removing all devices including the base station from your account and doing a hard reset on the base station and then readd the devices back to your account?
How can I reset my Arlo base station to the default values?

[Schilmann]

Ugh. No, not that. Was hoping having to avoid going through the complete setup again. Really should be an easier way to fix this. What is someone to do when on vacation? Not a very friendly way of fixing the issue

[slompochomp]

well how about creating a new Mode and see if that wakes them up.

[Schilmann]

New mode??

[jguerdat]

Read the FAQs here on the topic.

[Tamanaca00]

Having the same issue except it’s only 1 of my cameras that’s not detection motion. I’ve removed the device and added it back. Also try to do the motion test, yellow light never flashes. Not sure what else to do.