Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras goes offline over and over. Pro 2

Reply
Discussion stats
  • 1 Reply
  • 157 Views
  • 0 Likes
  • 2 In Conversation
Maidaa
Follower
Follower

I'm stumped.

All 3 cameras go offline for about 5 sec then online for about 1-2 minutes. Showes base station online constant. 3 green light on base.

Have tried:

Different base stations.

Different ethernet cables.

Different Locations ( spectrum & Ziply fiber)

A new Arlo account.

Reinstalled app on Android.

Reset cameras, by holding down the sync button for 15 sec.

Still doing the same.

What more to try?

Thanks!

 

Just notice the cameras do not go offline in sync on Android phone, Android app on Chromebook my.arlo.com Like they have different frequencies of going offline, some times they do it at the same time and sometimes it is with a minute difference.

 

 

Did try with just one camera on the account, the same.

 

And now the base station say that it is offline but the camera shows online. The base station has still 3 green lights.

1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

Discussion stats
  • 1 Reply
  • 158 Views
  • 0 Likes
  • 2 In Conversation