Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Cameras are not recording when detecting movement. Tried removing camera, rebooting Base Station.

Reply
Discussion stats
  • 1 Reply
  • ‎2019-11-11 07:28 PM
  • 436 Views
  • 0 Likes
  • 2 In Conversation
TruJack68
Follower
Follower
‎2019-11-11 07:28 PM

I have four cameras and none of them are recording when picking up motion.  I've done the motion test on each and the yellow light flashes.  I have removed all the cameras from the base station, rebooted the base station, added cameras back and still nothing.  I have removed all equipment and started from scratch.  Nothing.  Can someone please offer a suggestion.  Thank you in advance.

Labels:
0 Likes
Reply
Message 1 of 2
436
1 REPLY 1
michaelkenward
Sensei Sensei
Sensei
‎2019-11-12 03:37 AM

Probably a dumb question, but you do have rules that are set to trigger recordings?

 

Has this ever worked?

 

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
0 Likes
Reply
Message 2 of 2
422
Discussion stats
  • 1 Reply
  • ‎2019-11-11 07:28 PM
  • 437 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.