Cameras & base station keep going offline

[Reallyconfused]

The only thing worse than the reliability issues are Arlo’s seemingly uncaring attitude to said reliability issues.
I once had a moderator reply to me as if my problem was something so new and unheard of only to later find a two year old thread about the very same issue, and the same moderator was involved in it. Nice!

[Tonytee]

Have been waiting weeks for support to try and resolve this issue. Have tried all manner of things to resolve but with no useful results. Very poor situation.

[macca__macca]

I’ve had the same issue intermittently since I bought my pro 2 about 18 months ago. I’m pretty sure that the system is actually online - all lights are green and motion alerts can happen, it’s the utterly garbage app that’s the problem. It’s also why geofencing doesn’t always work - the app is terrible.