Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras & base station keep going offline

Reply
Discussion stats
Reallyconfused
Virtuoso
Virtuoso
The only thing worse than the reliability issues are Arlo’s seemingly uncaring attitude to said reliability issues.
I once had a moderator reply to me as if my problem was something so new and unheard of only to later find a two year old thread about the very same issue, and the same moderator was involved in it. Nice!
Tonytee
Aspirant
Aspirant
Have been waiting weeks for support to try and resolve this issue. Have tried all manner of things to resolve but with no useful results. Very poor situation.
macca__macca
Tutor
Tutor
I’ve had the same issue intermittently since I bought my pro 2 about 18 months ago. I’m pretty sure that the system is actually online - all lights are green and motion alerts can happen, it’s the utterly garbage app that’s the problem. It’s also why geofencing doesn’t always work - the app is terrible.