Arlo|Smart Home Security|Wireless HD Security Cameras

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Khone
Luminary
Luminary

Ran into a problem. My camera all of a sudden will not record when motion is detected. I did the motion detection test and the amber light flashed showing motion detected.

When ever I get in front of the camera and do movement, nothing is recorded.

I've reset the base station 3 times and I get a synced ok, removed/reinserted the battery 3 times and the blue light flashes rapidly for a few seconds then goes out.

However, if I to go Live, I can record whatever is in front of the camera.

Is there something else I need to do to get the camera to record when movement is detected. As an aside - recording is short no matter how long movement occurs. My cameras (3) are set to record for 300 seconds or until movement stops.

Any ideas welcomed.

 

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jguerdat
Guru Guru
Guru

What mode are you using - Armed or a custom mode? You might want to try a new custom mode to see if that helps.

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