Camera sync button won’t blink or do anything

[madhugaddam]

First camera (about month ago) running low (10-20%] and shows up as “off line” taken down to charge or changed battery in situ but can’t synchronize, blue light flashed then orange flash, then goes dead. Tried reset and resync with charged battery & connected to charger, installed new battery. Tried removing from base station, but can’t reconnect, tried resetting by removing battery and charger, all to no avail. Retried all options several times. Now all the 3 cameras same issue.

when i call arlo support they are saying these are legacy models they won't support it, they are trying to sell new cameras with discount and i need to pay for the subscription. they can not force me to do it 

[BrookeN · Accepted solution]

I am assuming it may be due to the basestation. Can you please try to reset the basestation and then add the cameras back to the account?

https://kb.arlo.com/000062881/How-can-I-factory-reset-my-Arlo-SmartHub-or-Base-Station-Arlo-Secure-4...