Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera reset by itself and unable to add siren to trigger

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kasnh
Apprentice
Apprentice

Noticed today that one of my Arlo Pro 2 camera's LED battery indicator was on, it was set to off. I checked all my modes and that camera was gone. 

 

Also, I'm unable to add the siren to trigger in any mode. Add Device>Choose Siren>Clicking "Next" does nothing.

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jguerdat
Guru Guru
Guru

Reboot the base for starters.

kasnh
Apprentice
Apprentice

Did that before posting.

jguerdat
Guru Guru
Guru

Remove the camera from Settings, My Devices and resync. You'll need to re-add it to any custom modes.

kasnh
Apprentice
Apprentice

@jguerdat Great! Now the camera won't sync to the base...

jguerdat
Guru Guru
Guru

Have you rebooted the base and reset the camera by reinserting the battery? Are you only briefly pressing the base sync button and not holding it for 2 seconds? Details.

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