Arlo|Smart Home Security|Wireless HD Security Cameras

Camera is out of sync and gives me blue-amber blinking. Tried reaching out to Support Team.

Reply
Discussion stats
  • 1 Reply
  • 640 Views
  • 0 Likes
  • 2 In Conversation
Chenna
Follower
Follower

It has been painful to contact Arlo outside working hours after inital 3 months of purchase. My camera (Arlo Pro2) has gone out of sync and continuously gives me Blue -Amber blinks. I raised to case but,

 

-They don't talk outside 9:30 - 5:30 Mon-Fri

- Don't respond to case. Its been there more than a week now (case-#41388599)

- I never managed their live chat working for me. It always gives me "not available message".

 

If anybody knows how to contact them, please do let me know.

 

1 REPLY 1
JessicaP
Arlo Employee Retired

Hey Chenna,

 

Let me reach out to you via private message to gather more information from you as you mentioned you have not heard back from the support team in regards to your case.

Discussion stats
  • 1 Reply
  • 641 Views
  • 0 Likes
  • 2 In Conversation