Arlo|Smart Home Security|Wireless HD Security Cameras

Camera is not working

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RB8752
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Aspirant

My camera is not working and battery is fully charged and it is online? What could be wrong?

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RB8752
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Aspirant

It’s all fixed. I had to delete the device and put back on it again. 

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StephenB
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Guru

@RB8752 wrote:

My camera is not working and battery is fully charged and it is online? What could be wrong?


More details please.

  1. Can you livestream the camera?
  2. Or is the issue that you aren't seeing recordings any more?
  3. Or something else???
kenbrooks1
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would be really nice if we could get a live person to speak too.

jguerdat
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Guru

As posted all over the place here, you need a subscription to contact support. Go to Settings, Support (Center) to choose your camera model. Scroll down to Contacts to talk to  official support.

RB8752
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Aspirant

It’s all fixed. I had to delete the device and put back on it again. 

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