CVR is absolutely horrible
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've had Arlo for a few weeks and a few days ago I decided to subscribe to the CVR for 24/7 recording. After just a few days, the CVR is horrible. There are several holes in the recordings that are explainable, and for the current day, the timeline doesn't even show up.
I called customer support several times, and they each had me troubleshoot, which I did. Each time I was told that this was an isolated incident, but while I was on hold for 24 minutes just now with ARLO customer service, I googled ARLO CVR and learned that it's not an isolated incident, but people everywhere have issues.
I like the cameras, but to charge $10 per month for 24/7 recording that doesn't work and is completely worthless and it's been a known issue for over two years is just stupid.
The cameras, yes they mostly work, but ARLO needs to get out of the cloud service business as they at it.
- Related Labels:
-
Before You Buy
-
Arlo Mobile App
576 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
981 -
Features
419 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,124 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,185