Battery troubles

[Jld561]

Cameras have been charging fine until today. While trying to charge its draining what little the battery has left. Thoughts on what's the problem?   Tia

[StephenB]

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@Jld561 wrote:

Cameras have been charging fine until today. While trying to charge its draining what little the battery has left. Thoughts on what's the problem?   Tia

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How cold is it?

[Jld561]

I only use them in my house so anywhere from 68 to 70

[StephenB]

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@Jld561 wrote:

I only use them in my house so anywhere from 68 to 70

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And this is happening with all your cameras?  Are you using just one charger?

[Jld561]

I only have 2 cameras  and 1 charger and it is happening with both cameras

[StephenB · Accepted solution]

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@Jld561 wrote:

I only have 2 cameras  and 1 charger and it is happening with both cameras

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I suspect the charger and/or the cable, since that is more likely to be the problem than both cameras failing in the same way at the same time.   So I'd start with a risk-buy of a new charger.

Unfortunately, Arlo doesn't sell the indoor charger for the Pro / Pro 2, but you can get the outdoor charger or a stand-alone charging station:

• https://www.arlo.com/en-us/accessories/VMA4900-100NAS.html
• https://www.arlo.com/en-us/accessories/VMA4400C-100NAS.html

There are some third-party chargers+cables, and stand-alone charging stations out there.  I haven't them, so this is not a recommendation - just an observation.  Some posters have found them to work well, others have not.

[jeny38mark]

I have same type of issue!