Base station is not connecting

[Arlocust]

No longer working and base station is not connecting or able to connect or sync cameras

[StephenB]

What is the status of the LED(s) on the base?  https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

[Arlocust]

Hi Stephen B
First 2 solid blue lights from left to right

[StephenB]

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@Arlocust wrote:
First 2 solid blue lights from left to right

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So the base thinks it's fully connected to the Arlo servers, and that the cameras are not connected to the base.

Is this also what you are currently seeing in the app?

[Arlocust]

I have reloaded the app on my iPhone same issue the app will not detect the base station

[jguerdat]

I'd start by removing all devices in Settings, My Devices and start fresh.