Australia

[Fa973]

Can I get a token reset for Homekit please?  Thanks.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

[Fa973]

Unfortunately didn’t work for me, the option (Tap HomeKit) not shown in my device setting. Is there any solution for this? Cheers

[BrookeN]

You can try removing the app and reinstalling to get the new user interface of the app (updating the app) and then I can send a token reset again if it is still not working. 

[Fa973 · Accepted solution]

It’s worked, thanks a lot