Arlo|Smart Home Security|Wireless HD Security Cameras

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wakwak
Aspirant
Aspirant

Hi

 

I would like to purchase the Arlo Pro 2 here in NZ but I can't seem to find it, can you confirm, if I purchase one from the US, that it will work here or will I have cable/power compatibility issues?

 

THanks

 

 

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Streak2
Master Master
Master

The power supplies that come with the kit are all multi voltage so you should have no problem. You will just need an adapter from USA 2 pin to NZ 2 pin.

wakwak
Aspirant
Aspirant
THANKS. Just need to find someone who ships then!
wakwak
Aspirant
Aspirant
Hey
All been working fine until yesterday. No poker lights no power, tried on off and reboot but nothing

Any ideas? Voltage issue? Thanks
Streak2
Master Master
Master

Could be the power supply.

Do you have any other 12v devices eg. router etc. that you could swap the power supply with to see if that's the issue?

 

You could try and do a factory reset. Hold in reset button for about 10 seconds, all lights should turn amber. If they do not and you have tested and made sure the power supply is working then it looks like the base could be toast.

wakwak
Aspirant
Aspirant
THANK youuuuuu!
Looks like it’s the adapter, tried a router cable and wallah lights came on!
Streak2
Master Master
Master

OK great.

Just check the amp rate of the fried Arlo power supply and make sure to use one of the same or higher amp rating also 12v. A lower amperage one may work but could also burn out over time.

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