Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo won't recognize Arlo Pro 2 Base Station. Internet light is green.

Reply
Discussion stats
  • 1 Reply
  • ‎2020-04-23 12:50 AM
  • 398 Views
  • 0 Likes
  • 2 In Conversation
Jorge_9800
Follower
Follower
‎2020-04-23 12:50 AM

Im having a trouble with my base station. Arlo wount recognize it. I alredy did all the steep my internet light is green everything its fine it just wouldn’t recognize the station

Labels:
0 Likes
Reply
Message 1 of 2
398
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-04-23 06:22 AM

Are you using the app or a browser? Have you tried both? For the app, are you on your WiFi?

0 Likes
Reply
Message 2 of 2
383
Discussion stats
  • 1 Reply
  • ‎2020-04-23 12:50 AM
  • 399 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.