Arlo won't let me watch live feed for longer than 15 seconds and will say "request timed out"

[rye1]

Arlo app does not let me watch live feed for longer than 15 seconds or not at all without saying across the screen "request timed out" or "maximum of 5 cameras are supported.." when Im only trying to view one camera. All cameras are new, wired, have a good wifi connection. It doesn't matter if i'm using IOS Arlo app, Mac safari, Chrome. Restarting/ redownloading the app, or logging out/ back in does not help the problem at all or any other method I've tried. I feel that I have tried everything so far but contact Arlo support which I plan to do tomorrow. Any suggestions?

[jguerdat]

Always reboot the base as a first step. Make sure all firmware is up to date.