Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro battery life

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paschal
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Unable to charge batteries on Arlo pro 2.  Called support on hold for 90mins.  They agreed to send new charger.  After a couple of weeks, called back, on hold 45mins. Was advised that the new charger was never processed.  Was assured order was placed.  Requested to speak to a supervisor.  Haven’t heard from a supervisor and haven’t received the new charger.  case # 40059437.  Buyers beware!

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JamesC
Community Manager
Community Manager

paschal,

 

I've reviewed your open support case and requested an update. An agent should reach out to you with an update as soon as possible.

 

JamesC

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