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Arlo pro battery life

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  • ‎2018-06-30 01:26 PM
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paschal
Follower
Follower
‎2018-06-30 01:26 PM

Unable to charge batteries on Arlo pro 2.  Called support on hold for 90mins.  They agreed to send new charger.  After a couple of weeks, called back, on hold 45mins. Was advised that the new charger was never processed.  Was assured order was placed.  Requested to speak to a supervisor.  Haven’t heard from a supervisor and haven’t received the new charger.  case # 40059437.  Buyers beware!

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JamesC
Community Manager
Community Manager
‎2018-07-02 10:00 AM

paschal,

 

I've reviewed your open support case and requested an update. An agent should reach out to you with an update as soon as possible.

 

JamesC

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