Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro 2 not working properly for more than a day or two

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dgf123
Guide
Guide

Arlo sucks worse than ever! Piece of junk! 10 cameras and nothing works properly for more then a day or two. I am so upset with this system I finally put in my order for the Lorex cameras. I will be happy to throw the arlos away!!!

Model: VMB4500 | Arlo Pro/Pro2 Base Station
billkex
Luminary
Luminary

Still have them?...Throw them my way.

My son needs some cameras, and these are better than nothing.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
handrelay
Aspirant
Aspirant

Here is a copy of the feedback I sent them just now: Spent hours on smart hub issue and no one can resolve it.  I spent $649 on this and returning it.  To ask me to reset my configured router as a troubleshooting step is ridiculous.  I'll be informing all my clients, friends, neighbors and family about how immature your product is and to avoid it like the plague.  Your "support guy" couldn't even discern that I had the smart hub working initially and had a HomeKit issue initially.  To ask me to reset router as a troubleshooting step tells me your product isn't ready to be connected to a network.  I'd wish you luck, but my fury at this point wishes your business to burn to the ground.   No compassion for my situation either to recommend at LEAST a replacement.  You guys are children running a company!

Model: VMB5000 | Arlo Ultra SmartHub
Discussion stats
  • 2 Replies
  • 150 Views
  • 1 Like
  • 3 In Conversation