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Arlo pro 2 camera stops recording after a few minutes while there is still movement

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linda185
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My cameras sometimes stop recording while there is still movement detected. There is not a certain time after when they stop. Anyone suggestions to fix this?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
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Are you using a timed recording or the "record until motion stops"? For the latter, the CAMERA has to detect the motion, not what you can see. If the subject slows down sufficiently or pauses or moves out of the detection range recording will stop. You can test this by triggering a recording, moving side to side in the camera's view to see where motion is no longer detected. A pause of <5 seconds or so is ignored but a longer period will cause the recording to stop and a new one to start after the camera reset period of 5-10 seconds if the motion is still detectable.

 

Increasing the motion sensitivity in your modes and rules may also help. Don't forget that the max distance for people is ~25 feet under the best conditions.

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