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Arlo app freezes when I login to check motion notification

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halli40
Initiate
Initiate

Is anyone else having issues with the App? I get a notification motion detected but when I open the app to see what it is the whole thing freezes on me. I can't do anything while it 'buffers.'  The recording doesn't show up until about 5 minutes after recording stops. I'm paying for the monthly subscription and I feel like I'm wasting my money. I've tried just about everything i can think of to restart the app and I still have the same problems. It's not making me feel safe anymore. 

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michaelkenward
Sensei Sensei
Sensei

@halli40 wrote:

Is anyone else having issues with the App?

 


Which one? iOS? Android?

 


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
Ogggie
Aspirant
Aspirant

Had the same problem  , I feel its is the phone App (droid) as it connects fast on pc  also not recording but picking up motion, all settings are correct . so still working on it

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