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Arlo app- can't create or use the app

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sonofcy
Aspirant
Aspirant

After dl'ing the new app, I deleted my friends. Now the friend gets invalid email for a login and duplicate email for a new account. Its impossible top be both so how do you fix this?

Board and model are likely not correct, but irrevelant as this is a software app issue

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JessicaP
Arlo Employee Retired

Hi sonofcy,

 

Are you still experiencing this issue? If you still are having problems (and just to be sure), are you having problems trying to login to the Arlo app? Or are you having problems with grant access?

sonofcy
Aspirant
Aspirant

We resolved the problem by reverting to the old app.

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