Arlo (VMC4030P) won't respond/ sync. Seems to be bricked.

[warner124]

Hello,

I have an Arlo camera that will not respond anymore. It worked before, but now, it only flashes amber and has a solid blue LED. When I remove the battery, the LEDs turn off. When I put the batteries back in, it continues to resume blinking amber will a solid blue LED. I have tried to hold down the SYNC button, but that does not change anything.

I removed the device from my Arlo profile thinking that I could just re-add the device, but no luck. 

I feel like I may have a device that's stuck in a loop. Any help would be appreciated.

Thank you.

[jguerdat]

The battery pull is the only reset you can do. Sounds like the camera is dead and would have to be replaced.

[warner124]

Thank you for the quick reply.

Is there a way that Arlo can look at the device for a possible repair? 

[StephenB]

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@warner124 wrote:

Is there a way that Arlo can look at the device for a possible repair? 

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Unfortunately they aren't repairable.

(Note neither @jguerdat nor I work for Arlo).