Arlo VMB 4000 base not connecting

[skarthik74]

• After removing from the Arlo App, unable to get the base station connected.
• Tried factory reset multiple times.
• Power Led (1st) stays amber, other 2 are off
• the 3rd led briefly comes on for about 5 seconds
• and then all 3 flash green for 1 second
• And goes back to amber, off, off state and above keeps repeating 

[jguerdat]

The Power LED being amber is a problem. Use a voltmeter to measure the voltage from the power supply which should be 12 volts DC. If that's ok, the base is likely faulty.

[Edinburgh_lad1 · Accepted solution]

@skarthik74 

I'd not bother measuring voltage. Not everyone has a voltmeter anyway.

What you describe has been mentioned on the forum recently. I suggest you look for a recent topic concerning VMB4500 or 4540 with the power led being amber, regardless of resets and power cycles. 

This one?

https://community.arlo.com/t5/Arlo/VMB4000-Base-Station-Factory-Reset-can-t-connect-again-Amber/m-p/...

[skarthik74]

Thanks !

the issues mentioned in the link above seem to be same as mine. Looks like no solution to this problem yet. Will track this further in that thread.

[jguerdat]

Not using all troubleshooting measures leads to guessing. A voltmeter can be borrowed or purchased inexpensively.

Until the power LED is green ain't nothing gonna work.