Arlo Smartbase VMB40000r3 is not recording from Arlo Pro 2

[jamesng]

Arlo Smartbase VMB40000r3 is not recording from two Arlo Pro 2. Is it possible that the Base Station firmware caused it? I didn't update the firmware but it appears that it was automatically done. 

Arlo Base Station VMB4000 1.24.0.1_4436_8938370 April 18, 2024
Arlo Pro 2 VMC4030P 1.125.17.1_11_de8490d September 29,2021

[jguerdat · Accepted solution]

Seems the current "solution" is to remove all devices from your account and add them back as if new.

[jamesng]

That worked thank you so much!

[Edinburgh_lad1]

No-one seems to be asking the question why that is. I smell a rat why one has to remove and onboard their cameras again. 

[Adrian39]

Hola preciso soporte para conexión 

[Adrian39]

Preciso soporte en español