I have two Pro2s and one Pro connected to Pro2 base station. This week I installed power adaptor VMA4900 on both Pro2s. This morning both Pro2 cameras showed white screens even though sound etc was operational. The Pro had no problems. I assumed something had happened on the supply line to take out both Pro2s. I physically removed one and after some investigation found that if I 'removed device' and added it again everything went back to normal. I tried to remove the second but found I had to climb a ladder and press the synch button to add it to the base station. Is this a known problem ?
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Thank you for responding. I've tried Arlo support, so you sign in to my arlo then you go to help and it asks you to sign in again , and round and round you go.
I tried your link it took me to Arlo support. I could not find an option to send my query. I went to chat and filled out the requisite form and it came back with chat not available.
I tried phone help. Nice music but it all went quiet after 5 minutes.
Is there a way to send a written query ?