Arlo Pro2 Camera connect connectivity to app issue

[ArloPro2Questio]

my pro two camera when plugged in will not connect in the app, but when unplugged and running on the battery, only it will connect to the app

[jguerdat]

Interesting. About the only thing I can think of is to try a different charger/cable. Note that it has to be a charger that supplies both 5 volts DC as well as 9 volts if you want it to also charge the battery. 5 volts will run the camera but not charge.

[BrookeN]

Try removing it from the account and adding it back on and see if that helps.