Arlo Pro2 Camera Continual Update Status VMC4030P

[SteveEide]

Arlo Pro 2 VMC4030P camera not recognized by the base station and is in a continual UPDATE status (alternate flashing red/blue). When I first plug it in, I'll get fast flashing blue as it boots up but then back to UPDATE. I've tried resetting camera by holding sync 5, 10, 15, 20 seconds, removed the battery, etc. but nothing works.  I've let the camera sit next to the base station for more than a day but the "UPDATE" never finishes.

[jguerdat]

Use the Contact Support link at the bottom here to open a case and request an RMA for the camera.