Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Cams Arm and Dis-Arm by Itself

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PJMLAW
Apprentice
Apprentice

Arlo is unable to help me because, while I have been a good customer for years, my warranty has expired. My Arlo Pro and Pro 2 cams "Arm" and "Dis-Arm" without any input from me. I have read many post about this problem from 2018.  They claim I need to delete my Profile and Re-sync all 5 cams.  I did that and the problem is still there. Doing that is expensive and difficult as 2 of the cams are 20" high and accessing them down is the problem. They all worked fine for years until several months ago. I do not know if an update caused this but seems there should be an update to fix this.  The cameras are worthless so long as they arm and disarm by themselves.

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JamesC
Community Manager
Community Manager

PJMLAW,

 

Do you have any third-party integrations active (IFTTT, SmartThings, etc.)?

 

Are you using a schedule or geofencing to arm and disarm the cameras?

 

JamesC

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