Arlo Pro, 2 x Pro 2 - all showing offline

[Hayju01]

Last Saturday I woke to find all my cameras offline, it turned out the Arlo Pro hub had been switched off. It wasn’t a simple fix of just switching it on it took over 3 hours of trying to pair/sync the cameras. Eventually I had to remove the hub from the app re-add it then paid each of the cameras. 

Thsi afternoon I finshed worm and found them offline again and this time the hub was till powered and a power cycle has not fixed it. I am assuming I will have to repeat last week exercise but I really don’t understand why having spent over a £1000 I have to go up and down ladders every weekend resettling the damn things.

Anyone got any ideas ?

[Hayju01]

I wish it were the case....

replacement hub arrive yesterday and I set it up. All was looking good until an hour again and once again the cameras went offline. 😢😤😡

back to the drawing board....

[JamesC]

Hayju01,

Is there anything near the base station that could be causing interference? What type of devices are nearby? Have you tried relocating the base station to see if you experience different results?

JamesC