Arlo Pro 2 won't charge after 18 months

[Dhough87]

Bought a 3 camera system a little over a year ago. Now two of the cameras won’t charge. Have followed the instructions found in support and still not working. Apparently no phone or chat support available so I’m stuck with only one camera when I need three. Seems like a scam. $300 and it lasts 18 months. What a waste.

[StephenB]

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@Dhough87 wrote:
 Now two of the cameras won’t charge.

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Did the batteries on those two completely drain?

If they did, there is a procedure here you can try: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Dhough87]

Tried this procedure. Neither camera will charge.

[StephenB]

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@Dhough87 wrote:
Tried this procedure. Neither camera will charge.

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Do the cameras operate when power is connected?